Blog Archives

Alert: Outage East Side of East Lake – Resolved

Summary of Outage Alert – Resolved We are experiencing an outage in the East Lake area that affects customers on the East Side of East Lake We have diagnosed the issue and are working to resolve the problem within 2-3

Posted in Front Page, Information, News, Operations

Alert: Westlake Area Outage – Resolved

Issues resolved today at approximately 3:30pm after a failed switch at the wesley uplink tower was replaced. Thank you for your patience. 8/7/2018 We are experiencing an outage in the west lake area that we suspect is due to recent

Posted in News, Operations, Technology

Alert: West Lake Outage – July 17, 2018

We had a failure on an uplink device at around noon today and the issue was resolved this afternoon around 3:30pm. Sorry for any inconvenience this may have caused.

Posted in News, Operations

Outage June 27, 2018

On Wednesday June 27th, 2018 one of our upstream providers was impacted by a Fibre cut due to construction activity which affected many businesses across the GTA and other parts of Ontario. This issue impacted our network traffic and caused

Posted in News, Operations

Day Long Outage June 27, 2018 | Post Mortem-Incident Review

June 27, 2018 we experienced a day long outage with our internet connection in Wellington that feeds all of our towers and provides the up-link to the internet for all our customers. The cause of this issue was a problem

Posted in News, Operations

Alert: Outage for Sheba’s Island Residents

We are currently experiencing an outage that affects customers in the Sheba’s Island and West Lake area of Prince Edward County.  We expect to have the issue resolved tomorrow (Friday Dec 15th, 2017) by replacing a network switch at our

Posted in Front Page, News, Uncategorized

Alert: We are currently Experiencing Email Issues -resolved

Issue resolved as of 6:45 PM today… We are experiencing issues with our corporate email service for Our domain got blacklisted by Barracude and Sorbs Spam, so we are in the process of getting de-listed. This will take a

Posted in Front Page, News, Operations

Why Netflix streaming is getting slower, and probably won’t get better any time soon

distributed from  By Sebastian Anthony on February 23, 2014 at 6:26 pm Updated @ 6pm, February 23: Right on schedule, it seems Netflix and Comcast have come to an agreement. Netflix now has a direct connection to Comcast’s network

Posted in Operations

Storm Repairs Completed

pics from the storm damage and repairs

Tuesday June 17th, 2014 a very powerful storm rolled through Wellington Ontario knocking down trees and taking out the power in one of the most violent winds people have seen in years. When the dust had settled, we were in

Posted in Operations

Storm Repairs

In the wake of the powerful storm which passed through Wellington Ontario on Tuesday June 17th, we are rebuilding our tower which was severely damaged during the storm.  Currently all services for all customers are down. We expect to have the

Posted in Operations